Jace van den Heuvel
Office Support
In the second interview of this series, we highlight Jace, the newest member of our office support team. With a background in administration and a genuine passion for his work, Jace plays an important role at Treasurer Search. Join us as we dive into his journey, his key responsibilities in keeping our database up to date, and what he loves most about his job.
Discover why Jace is such an important part of our team and how he helps ensure everything runs smoothly. Let’s explore Jace’s role!
How did you decide to join Treasurer Search in the role of office support?
I was looking for a job and had previously worked in administration, which I really enjoyed. While some might see data and administrative tasks as routine, I find them both calming and rewarding.
I especially love seeing a list of accounts get shorter as I update or add them to the system. It’s satisfying work. During my interview and since starting, the team has been very welcoming and supportive, which made the decision to join even easier.
What are your main responsibilities in your role as office support?
I mainly focus on updating candidates in our database. Keeping this information current is crucial for the consultants because they rely on these updates to find suitable candidates using filters. If something isn’t up to date, the filters won’t work correctly, then the consultants can’t do their job.
How do you ensure smooth day-to-day operations in our office?
First and foremost, I maintain clear communication with my colleagues. For example, if they need a specific candidate updated or added to the system, I prioritize that to ensure they can continue their work seamlessly.
Additionally, I manage several lists and statuses within the system, prioritizing the most important tasks of the day and methodically working through them.
What skills do you believe are crucial in your role?
Attention to detail is crucial because it’s easy to overlook small but important details. Being specific with information is essential.
Additionally, a bit of curiosity helps because I often encounter terms or acronyms I’m unfamiliar with. In such cases, I either research them or ask a colleague to ensure I tag candidates properly.
Can you describe a challenging situation you’ve managed and how you resolved it?
I haven’t faced many challenges yet since I haven’t been with Treasurer Search for long. The most challenging part was my first week, adapting to the company’s atmosphere, getting to know my colleagues, and learning a new system.
Workshops and support from colleagues have been incredibly helpful in overcoming these initial hurdles and applying what I learn to my daily tasks.
What aspect of your job do you enjoy the most?
I really enjoy the process of updating candidates. I find it calming to sit down with a podcast playing, compare our system’s information with LinkedIn, ensure all data is up to date, and correct any tags. It’s a task I find both relaxing and satisfying.
